On Wednesday, 6 October 2021, Chief Executive of Officer of Facebook Mark Zuckerberg denies all the allegations made previously against the company. He stated that the accusation against the company that Facebook prioritizes its self-interest rather than the security of the users is ‘not true.’
Previously Frances Haugen, the company’s product manager blamed Facebook, for knowingly spreading harm and misinformation. With the help of documents, she accused Facebook that among its users it’s fuelling hate and harming. She also revealed that the company products are harming the mental health of children. Therefore Haugen’s documents lead to an investigation and a senate hearing on the harm of Instagram to teenage girls.
After that on Tuesday product manager Haugen told in front of Congressional testimony that the company was aware of its wrongdoing. Therefore, Facebook knowingly harm the mental health of teenagers and did not do much to prevent content, promoting hate and division.
In reply to these accusations CEO of the company wrote on Facebook, “the deepest idea of these allegations is we prioritize profit over safety and well-being. Whereas this not true. The platform cares deeply about the safety, well-being, and mental health of its users”.
Further, he wrote that the accusation that for the company’s gain we purposely encourage content that makes people angry is enormously illogical. Next Zuckerberg wrote, “no tech company wants to build a product that spread harm and depression among its users. This indicates a negative direction for the company. Therefore, a few years back Facebook changed its news feed algorithm to show more posts from friends and family. The companies know that users spend less time on the service”.
If the company does not care about its user’s safety then its team would not create “an industry-leading research program to understand these important issues in the first place”.